Home / All / Sertag 2.4G Electronic Shelf Labels / What are some common problems with 2.4G electronic shelf label base stations of eRetail3.2 system?
What are some common problems with 2.4G electronic shelf label base stations of eRetail3.2 system?
Q1: How are eRetail3.2 system electronic shelf labels base stations accessed and configured (e.g., web interface, local tools, IP access)? Can all management tasks be completed locally?
A1: The eRetail3.2 system 2.4G electronic shelf labels base stations need to be configured by us. First, the ESL base station connects to a router with internet access. We will retrieve the base station in the background and then configure it for you. This requires you to provide the software server IP address and the base station port.
Q2: Can we use an online interface to UPLOAD bulk data such as google doc or tables?
A2: Yes. You can upload product data to our website using an Excel document, and the system can automatically retrieve and synchronize the product data file from the address provided.
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