Question 1

FAQ about 7.3 inch wifi digital shelf label.

Accepted Answer

Q1: What material is used for this 7.3 inch Wi-Fi eletronic shelf label casing?A1: The outer casing of the device is made of durable plastic, providing a lightweight structure while ensuring reliable protection for the internal components.Q2: Does the 7.3 inch ESL have an IP rating for water or dust resistance?A2: No, this ESL does not have an IP certification such as IP65 or IP67 and is not designed for waterproof use. It is recommended for indoor environments.Q2: Can the 7.3 inch e-ink display label be used in portrait orientation?A3: Yes. The e-ink screen supports both portrait and landscape orientations, allowing flexible installation depending on the application scenario.

Question 2

How To Install Sertag 2.4G Electronic Shelf Labels on My SQL ?

Accepted Answer

Question 3

The communication distance of the ESL base station is 12~15m.

Accepted Answer

The communication range of the electronic shelf label base station is a radius of 12~15m. Under normal circumstances, 10 ESL base stations are needed. The specific number is calculated based on the actual layout of the customer's store.

Question 4

The configuration of the electronic shelf label server depends on the number of electronic labels.

Accepted Answer

What are the requirements for electronic shelf label server ? How many stores can be allocated to each server? If there is a network or power outage, are there any solutions for data backup? Windows system 64 bit, high then Windows server 2012 R2 versionThe configuration of the electronic shelf label server depends on the number of electronic labels. The minimum requirements are CPU 4 cores, 8G memory, bandwidth 4M/s, and 100G hard drive. If the number of electronic labels increases, the electronic shelf label server will require higher configuration, regardless of the number of stores. If the network and power are cut off, it is best to use a cloud solution or use a physical server with a disaster recovery plan

Question 5

Database for ESL manager

Accepted Answer

You can use Redis mysql to install ESL Manager. Customers can store their own data in other databases. for example:

Question 6

Sertag digital price tags ESL have a rich product range that offers the best solution for every need. Our main products are battery powered epaper display solutions that are easy to install.

Accepted Answer

Sertag digital price tags ESL have a rich product range that offers the best solution for every need. Our main products are battery powered epaper display solutions that are easy to install. In addition, we provide TFT LCD color panel display, which can be used for product information, promotions, and even advertisements on store shelves, which can support video, color display and multi-page functions, while the content can be changed according to different programs

Question 7

Esl Label Supermarket Shelves Digital Price Tags, Digital Wireless Price Label, Electronic Shelf Label Demo Kit Esl System, Electronic Price Label, E Ink Price Tag, Supermarket Price Label

Accepted Answer

Deploy by software package, which can run on Window system.

Question 8

electronic shelf labels, digital price tags, electronic tags, esl, eink display tags

Accepted Answer

For Bluetooth electronic shelf labels solution, we have 2.13 inch, 2.9 inch, 4.2 inch, 7.5 inch,10.2 inch, for WIFI digital price tags solution, we have 7.3 inch, 7.5 inch, 10.2 inch and 13.3inch.

Question 9

digital price tags, bluetooth 5.0 electronic shelf labels ,esl

Accepted Answer

We have two solutions, RF digital price tags and Bluetooth 5.0 electronic shelf labels, which change the price by communicating between the base station and the electronic shelf labels.

Question 10

digital price tag, electronic shelf labels , e-ink shelf labels,epaper eink display

Accepted Answer

Of course. For both solutions, we can provide SDK data package and API interface for you. we can provide the electronic shelf labels digital price tag demo kit introduction for you. Please send mail to us to get it: sales@sertag.com

Question 11

bluetooth digital price , electronic shelf labels,electronic price tag

Accepted Answer

Of course. Our technical support team will help you if you meet any difficulties. Also, we will send you a tutorial video and Sertag digital price tags manual to ensure that you can run it smoothly. Please send mail to us to get it: sales@sertag.com

Question 12

electronic shelf labels,digital price tags,eink tag

Accepted Answer

Bluetooth and RF solution digital price tags both can update a single eink tag, Bluetooth is 2.4Ghz, and RF solution is 433Mhz.

Question 13

We can provide the SDK datapackage for you , you can set up your own system .We don't have any extra charges.
Of course , if you need  some customization requirements, we will evaluate the quotation.

Accepted Answer

If you order our software, we can provide the API interface documents to you, then you hook up with your system or you order our demo kit, we can provide the SDK data package for you, you can set up your own system. We don't have any extra charges. Of course, if you need some customization requirements, we will evaluate the quotation.

Question 14

A: The Sertag Bluetooth shelf label system supports the jitter function, and the jitter parameters cannot be adjusted.

Accepted Answer

The Sertag Bluetooth shelf label system supports the jitter function, and the jitter parameters cannot be adjusted.

Question 15

Sertag Electronic shelf label / digital price tags are in many sizes , from 1.54inch to 13.3ich, the largest inch is 13.3inch.

Accepted Answer

Sertag digital price tags are in many sizes, from 1.54 inch to 31.5 inch, the largest inch is 31.5 inch. Different Electronic shelf label has different resolution.We also have electronic shelf labels with different communication methods, such as Wi-Fi, Bluetooth, 2.4G.

Question 16

Sertag electronic shelf labels are low power consumption and the battery lifetime is more than 3 years.

Accepted Answer

Don't worry about power consumption, Sertag electronic shelf labels  are low power consumption, in standby state almost no current, life is more than 3 years, and can quickly replace the battery.

Question 17

Sertag digital price tags support dot matrix mode, the resolution of 4.2 inch is 400*300, you can  arrange lines and columns arbitrarily, it will lead to unrecognized if the font is  too small .

Accepted Answer

Sertag's electronic shelf label is the dot-matrix epaper display, it can display any information that you need, you can arrange lines and columns arbitrarily, it will lead to unrecognized if the font is too small .

Question 18

You can open the tags and change the battery with our tools. if you are interested in it ,i will show the video for you about

Accepted Answer

You can open the tags and change the battery with our tools. if you are interested in it, please contact us, we will show you the video.

Question 19

a. Remind the information is update completed. 
b. Production Promotion
c. Inventory Reminder

Accepted Answer

a. Remind the information is update completed. b. Production Promotionc. Inventory Reminder

Question 20

We have white, black, red and white, black, yellow digital price tags. And we also have business display digital signage.

Accepted Answer

Yes, of course. We have white, black, red and white, black, yellow digital price tags. And we also have business display digital signage for you.

Question 21

our digital price tags demo kit includes SDK datapackage.

Accepted Answer

Yes, of course. We have SDK for both systems. I suggest you had better buy our digital price tags demo kit, it includes SDK data package and API interface.

Question 22

We can provide the API interface and  SDK data package.

Accepted Answer

We can provide the API interface and SDK data package if you are a system integrator, it will help you connect your digital price tags system.

Question 23

digital display tags

Accepted Answer

No, it cannot. The storage system (with PTL) and retail system have different solutions, the communication protocols and work method are different. So, it cannot run under one AP.

Question 24

How many sizes of the electronic labels are represented and what kind of colors for it?

Accepted Answer

Electronic labels, also known as e-labels or e-ink displays, come in various sizes and colors. The sizes can range from small, like those used in e-readers, to larger ones suitable for electronic shelf labels (ESL) in retail environments, such as 1.54inch, 2.13inch, 2.66inch, 2.9inch, 3.5inch, 4.2inch, 5.8inch, 7.5inch, 10.2inch, 13.3inch. Common colors for electronic ink displays include black and white, as well as grayscale variations. Some advanced e-ink displays may also support limited color options, such as red, yellow.You can go to our Product Details page to get more details.

ESL

One-stop Electronic Shelf Label Provider