Question 1

The batteries of Sertag retail electronic shelf  labels last approximately 5 years.

Accepted Answer

Sertag electronic shelf labels are based on e-paper /e-ink technology. Sertag's electronic shelf labels feature high contrast and low power consumption. So if refreshed once a day, the battery life is 3-5 years. Sertag retail digital price tags can greatly improve work efficiency and reduce errors. It is the development trend of future supermarkets.

Question 2

Sertag has different operating frequency for electronic shelf labels (esl)

Accepted Answer

As you known. we are professional electronic labels manufacturers. we have different solutions for different fields, such as supermarket, warehousing, meeting room, digital intelligent medical care and so on.So we have  Bluetooth  2.4GHz  operating frequency ,Rf 433Hz operating frequency  ,NFC 13.56Mhz operating frequency  and Wifi 802.11.b/g/n operating frequency.Welcome to contact with us , we will provide detail solution for you

Question 3

Sertag can provide the customization service for electronic shelf labels customer .

Accepted Answer

Of course. As a professional electronic shelf labels manufacturer, Sertag can provide the customization service for customers. All our electronic price tags are neutral display (no LOGO). Considering your initial cost investment, we suggest you, if you are interested in our products, you can order our standard products (without LOGO) first, and if you are satisfied with our products, you can consider customizing. For example: the color of the shell, custom LOGO, etc.,

Question 4

electronic shelf labels, or also known as digital price tags, are electronic price tags  that retail stores use to show product prices.

Accepted Answer

Digital Price Tag (Electronic shelf labels) are basically a digital replication of a paper pricing ticket, but with much more functionality. Sometimes called Electronic Shelf Labels, they use epaper eink display  technology  to display product details, pricing, promotions and discounts, QR codes, ratings and more.Electronic Shelf Labels (ESL) are capable of displaying content and notifications. Sertag's electronic shelf labels feature low-power, LED-light displays that enable real-time product identification, enhanced promotions and improved customer satisfaction, increased profits and reduced costs through wireless transmission, while building customer trust.

Question 5

we are electronic shelf labels manufacturer

Accepted Answer

Sertag is international corporation that development, manufacturers and digital smart tags solution provider .Sertag is the name of our digital smart tags  brand. we are an integral company with both factory and trading authority.Dalian Sertag  Technology Co.,Ltd is our factory and can also do exporting.We focus on digital smart tags for many years,so we have many experiences on retail, warehouse and so on .welcome to visit our website to get more information about our company

Question 6

Sertag digital price tags ESL have a rich product range that offers the best solution for every need. Our main products are battery powered epaper display solutions that are easy to install.

Accepted Answer

Sertag digital price tags ESL have a rich product range that offers the best solution for every need. Our main products are battery powered epaper display solutions that are easy to install. In addition, we provide TFT LCD color panel display, which can be used for product information, promotions, and even advertisements on store shelves, which can support video, color display and multi-page functions, while the content can be changed according to different programs

Question 7

For pick to light system, we can provide local Server and network

Accepted Answer

For pick to light system, we can provide local Server and network.

Question 8

pick by light system, pick to light system, warehousing electronic labels, electronic shelf labels for warehousing, e-ink digital tags for warehousing

Accepted Answer

Sertag base station and pick by light system (electronic shelf labels for warehousing) are serial communication, communication radius is about 20~30 meters; It is recommended that a router be bound with 200~300 PTL electronic labels, so that batch updates of multiple base stations can be faster.

Question 9

Esl Label Supermarket Shelves Digital Price Tags, Digital Wireless Price Label, Electronic Shelf Label Demo Kit Esl System, Electronic Price Label, E Ink Price Tag, Supermarket Price Label

Accepted Answer

Deploy by software package, which can run on Window system.

Question 10

electronic shelf labels, digital price tags, electronic tags, esl, eink display tags

Accepted Answer

For Bluetooth electronic shelf labels solution, we have 2.13 inch, 2.9 inch, 4.2 inch, 7.5 inch,10.2 inch, for WIFI digital price tags solution, we have 7.3 inch, 7.5 inch, 10.2 inch and 13.3inch.

Question 11

digital price tags, bluetooth 5.0 electronic shelf labels ,esl

Accepted Answer

We have two solutions, RF digital price tags and Bluetooth 5.0 electronic shelf labels, which change the price by communicating between the base station and the electronic shelf labels.

Question 12

digital price tag, electronic shelf labels , e-ink shelf labels,epaper eink display

Accepted Answer

Of course. For both solutions, we can provide SDK data package and API interface for you. we can provide the electronic shelf labels digital price tag demo kit introduction for you. Please send mail to us to get it: sales@sertag.com

Question 13

bluetooth digital price , electronic shelf labels,electronic price tag

Accepted Answer

Of course. Our technical support team will help you if you meet any difficulties. Also, we will send you a tutorial video and Sertag digital price tags manual to ensure that you can run it smoothly. Please send mail to us to get it: sales@sertag.com

Question 14

electronic shelf labels,digital price tags,eink tag

Accepted Answer

Bluetooth and RF solution digital price tags both can update a single eink tag, Bluetooth is 2.4Ghz, and RF solution is 433Mhz.

Question 15

We can provide the SDK datapackage for you , you can set up your own system .We don't have any extra charges.
Of course , if you need  some customization requirements, we will evaluate the quotation.

Accepted Answer

If you order our software, we can provide the API interface documents to you, then you hook up with your system or you order our demo kit, we can provide the SDK data package for you, you can set up your own system. We don't have any extra charges. Of course, if you need some customization requirements, we will evaluate the quotation.

Question 16

A: The Sertag Bluetooth shelf label system supports the jitter function, and the jitter parameters cannot be adjusted.

Accepted Answer

The Sertag Bluetooth shelf label system supports the jitter function, and the jitter parameters cannot be adjusted.

Question 17

Sertag Electronic shelf label / digital price tags are in many sizes , from 1.54inch to 13.3ich, the largest inch is 13.3inch.

Accepted Answer

Sertag digital price tags are in many sizes, from 1.54 inch to 31.5 inch, the largest inch is 31.5 inch. Different Electronic shelf label has different resolution.We also have electronic shelf labels with different communication methods, such as Wi-Fi, Bluetooth, 2.4G.

Question 18

Sertag electronic shelf labels are low power consumption and the battery lifetime is more than 3 years.

Accepted Answer

Don't worry about power consumption, Sertag electronic shelf labels  are low power consumption, in standby state almost no current, life is more than 3 years, and can quickly replace the battery.

Question 19

Sertag digital price tags support dot matrix mode, the resolution of 4.2 inch is 400*300, you can  arrange lines and columns arbitrarily, it will lead to unrecognized if the font is  too small .

Accepted Answer

Sertag's electronic shelf label is the dot-matrix epaper display, it can display any information that you need, you can arrange lines and columns arbitrarily, it will lead to unrecognized if the font is too small .

Question 20

You can open the tags and change the battery with our tools. if you are interested in it ,i will show the video for you about

Accepted Answer

You can open the tags and change the battery with our tools. if you are interested in it, please contact us, we will show you the video.

Question 21

a. Remind the information is update completed. 
b. Production Promotion
c. Inventory Reminder

Accepted Answer

a. Remind the information is update completed. b. Production Promotionc. Inventory Reminder

Question 22

We have white, black, red and white, black, yellow digital price tags. And we also have business display digital signage.

Accepted Answer

Yes, of course. We have white, black, red and white, black, yellow digital price tags. And we also have business display digital signage for you.

Question 23

our digital price tags demo kit includes SDK datapackage.

Accepted Answer

Yes, of course. We have SDK for both systems. I suggest you had better buy our digital price tags demo kit, it includes SDK data package and API interface.

Question 24

We can provide the API interface and  SDK data package.

Accepted Answer

We can provide the API interface and SDK data package if you are a system integrator, it will help you connect your digital price tags system.

Question 25

digital display tags

Accepted Answer

No, it cannot. The storage system (with PTL) and retail system have different solutions, the communication protocols and work method are different. So, it cannot run under one AP.

Question 26

How many sizes of the electronic labels are represented and what kind of colors for it?

Accepted Answer

Electronic labels, also known as e-labels or e-ink displays, come in various sizes and colors. The sizes can range from small, like those used in e-readers, to larger ones suitable for electronic shelf labels (ESL) in retail environments, such as 1.54inch, 2.13inch, 2.66inch, 2.9inch, 3.5inch, 4.2inch, 5.8inch, 7.5inch, 10.2inch, 13.3inch. Common colors for electronic ink displays include black and white, as well as grayscale variations. Some advanced e-ink displays may also support limited color options, such as red, yellow.You can go to our Product Details page to get more details.

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