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FAQs
- If there update on the ESL management software, you will send us the updated version?Feb 23,2024
- Do you have 2.5 Inches or smaller electronic shelf labels can be connected over WIFI?Feb 23,2024
- Is the electronic shelf labels digital price tags transmission secure?Feb 23,2024
- How is information sent to each label?Feb 23,2024
- Is it possible to use the gateway for updating the e-ink shelf label, but no the cloud?Feb 23,2024
- Can you provide some technical documentation for digital price tag electronic price tag ?Feb 23,2024
- Which protocols are available for updating a single electronic shelf labels ?Feb 23,2024
- How is the support & maintenance priced ?Feb 23,2024
- Is Sertag electronic shelf labels with NFC or not?Feb 23,2024
- Does the SERTAG Bluetooth shelf label system support image jitter, and can the jitter parametersFeb 23,2024
- What if there is an urgent technical problem that can not solved?Feb 22,2024
- :Does the system track the battery status? How to pair the barcode of the products with the ESL?Feb 22,2024
- High-resolution e-paper, what is the resolution of the Sertag electronic shelf label?Feb 22,2024
- Is the Hand holder used in the system?Feb 22,2024
- Can the Sertag digital price tags be turned off during non commercial hours or on demand?Feb 22,2024
- Can we use the same platform in the same server When we have some new customers?Feb 22,2024
- Can we replace the PDA to smart phone?Mar 18,2024
- Which language could I display? How many text lines could we display in the electronic shelf labelsNov 28,2023
- Can the font library in the Sertag Bluetooth shelf label system be added?Feb 22,2024
- Does Sertag's Bluetooth base station (AP) support Poe power supply?Feb 22,2024
- Can the templates of the Sertag Bluetooth shelf labeling system be stored in the database?Feb 22,2024
- Where is the docking of cloud platform system operated and how docking mode can be realized?Feb 6,2024
- How does the electronic price tag change the price?Feb 6,2024
- How to change the battery after 5 years?Feb 6,2024
- What is the method of integration?Feb 6,2024
- Can you explain why the eink shelf label has LED light colors on the left?Feb 6,2024
- Could we get a sample of Sertag's eink tags?Feb 6,2024
- Do you have 3-colors full graphic electronic shelf labels?Feb 6,2024
- For Bluetooth 5.0 electronic shelf labels, you have an SDK for IOS or Android system?Feb 6,2024
- Do you have any eink tags partner/reseller in Europe?Feb 6,2024
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