Question 1

We can provide the middleware  for you. Middleware is equivalent to a sender with an API interface (a program that sends data to the base station)

Accepted Answer

As a professional electronic shelf labels manufacture, we can realize the function that means we can provide the middleware for you.The middleware just receives the data that you need to send, and we are responsible for finding the base station to send it. Middleware is equivalent to a sender with an API interface (a program that sends data to the base station)If you want to get more information about our product, you can contact us.

Question 2

The running ESL Cloud Platform temporarily does not provide SDK (The future maybe provide it). But we provide an API that can access to the Cloud Platform.

Accepted Answer

The running ESL Cloud Platform temporarily does not provide SDK (The future maybe provides it). But we provide an API that can access to the Cloud Platform. We want to give customers a simple access method or use the system software as a middleware without further development and improve efficiency, our API does not overly expose the logic of the entire platform, only for like updating images, changing goods data and etc.

Question 3

Sertag eRetail 3.0 electronic shelf label system (eRetail 3.0) can be simply divided into three parts: DataSync / API

Accepted Answer

It is based on JSON data stream. Our eRetail 3.0 electronic shelf label system (eRetail 3.0) can be simply divided into three parts: DataSync / API, eRetail 3.0 and hardware devices. Among them, API is Restful style web API, which is responsible for providing interface for customer system to actively push commodity data; Data sync is a background service that actively grabs data from the customer system (such as database, WebAPI, Excel, etc.); SDK is responsible for managing commodity data, hardware equipment information, scheduling price change tasks etc. The hardware includes wireless communication base station, tag and related network equipment.Due to the actual project situation, it does not fully comply with the REST API specification.

Question 4

Unless otherwise agreed in a written contract, all products are warranted against defects in materials and workmanship for one years after purchase.

Accepted Answer

Unless otherwise agreed in a written contract, all Sertag products are warranted against defects in materials and workmanship for one years after purchase. For product damage caused by human factors, we only charge material fees.Therefore, it is recommended that you use our products in accordance with our operating instructions.

Question 5

The batteries of Sertag retail electronic shelf  labels last approximately 5 years.

Accepted Answer

Sertag electronic shelf labels are based on e-paper /e-ink technology. Sertag's electronic shelf labels feature high contrast and low power consumption. So if refreshed once a day, the battery life is 3-5 years. Sertag retail digital price tags can greatly improve work efficiency and reduce errors. It is the development trend of future supermarkets.

Question 6

Sertag has different operating frequency for electronic shelf labels (esl)

Accepted Answer

As you known. we are professional electronic labels manufacturers. we have different solutions for different fields, such as supermarket, warehousing, meeting room, digital intelligent medical care and so on.So we have  Bluetooth  2.4GHz  operating frequency ,Rf 433Hz operating frequency  ,NFC 13.56Mhz operating frequency  and Wifi 802.11.b/g/n operating frequency.Welcome to contact with us , we will provide detail solution for you

Question 7

Sertag can provide the customization service for electronic shelf labels customer .

Accepted Answer

Of course. As a professional electronic shelf labels manufacturer, Sertag can provide the customization service for customers. All our electronic price tags are neutral display (no LOGO). Considering your initial cost investment, we suggest you, if you are interested in our products, you can order our standard products (without LOGO) first, and if you are satisfied with our products, you can consider customizing. For example: the color of the shell, custom LOGO, etc.,

Question 8

electronic shelf labels, or also known as digital price tags, are electronic price tags  that retail stores use to show product prices.

Accepted Answer

Digital Price Tag (Electronic shelf labels) are basically a digital replication of a paper pricing ticket, but with much more functionality. Sometimes called Electronic Shelf Labels, they use epaper eink display  technology  to display product details, pricing, promotions and discounts, QR codes, ratings and more.Electronic Shelf Labels (ESL) are capable of displaying content and notifications. Sertag's electronic shelf labels feature low-power, LED-light displays that enable real-time product identification, enhanced promotions and improved customer satisfaction, increased profits and reduced costs through wireless transmission, while building customer trust.

Question 9

we are electronic shelf labels manufacturer

Accepted Answer

Sertag is international corporation that development, manufacturers and digital smart tags solution provider .Sertag is the name of our digital smart tags  brand. we are an integral company with both factory and trading authority.Dalian Sertag  Technology Co.,Ltd is our factory and can also do exporting.We focus on digital smart tags for many years,so we have many experiences on retail, warehouse and so on .welcome to visit our website to get more information about our company

Question 10

Sertag digital price tags ESL have a rich product range that offers the best solution for every need. Our main products are battery powered epaper display solutions that are easy to install.

Accepted Answer

Sertag digital price tags ESL have a rich product range that offers the best solution for every need. Our main products are battery powered epaper display solutions that are easy to install. In addition, we provide TFT LCD color panel display, which can be used for product information, promotions, and even advertisements on store shelves, which can support video, color display and multi-page functions, while the content can be changed according to different programs

Question 11

The use of electronic shelf labels in supermarkets can reduce labor costs, reduce price errors caused by human reasons, and avoid customer complaints. At the same time, the cloud platform system can manage multiple stores

Accepted Answer

The use of electronic shelf labels in supermarkets can reduce labor costs, reduce price errors caused by human reasons, and avoid customer complaints. At the same time, the cloud platform system can manage multiple stores.The use of storage electronic tags in warehousing can reduce labor costs, keep abreast of inventory conditions, and improve work efficiency.The use of electronic conference table cards can effectively improve work efficiency and ensure the accuracy of information.

Question 12

For pick to light system, we can provide local Server and network

Accepted Answer

For pick to light system, we can provide local Server and network.

Question 13

we will provide the suitable pick to light demo for you .

Accepted Answer

Of course. But we need detail requirements from you, and we will provide the suitable pick to light demo for you.

Question 14

Picking and sorting digital system, digital picking system

Accepted Answer

If you choose electronic warehouse labels with button function, the battery life is more than 2 years.If you chooseelectronic warehouse labels with display function, the battery life is more than 1 year.

Question 15

You cannot download pick to light software, you can choose directly with v1.4 pick to light system base station to test, it is all in one base station, comes with server program.

Accepted Answer

You cannot download pick to light software, you can choose directly with v1.4 pick to light system base station to test, it is all in one base station, comes with server program, if you need, please contact with us.

Question 16

pick by light system, pick to light system, warehousing electronic labels, electronic shelf labels for warehousing, e-ink digital tags for warehousing

Accepted Answer

Sertag base station and pick by light system (electronic shelf labels for warehousing) are serial communication, communication radius is about 20~30 meters; It is recommended that a router be bound with 200~300 PTL electronic labels, so that batch updates of multiple base stations can be faster.

Question 17

Esl Label Supermarket Shelves Digital Price Tags, Digital Wireless Price Label, Electronic Shelf Label Demo Kit Esl System, Electronic Price Label, E Ink Price Tag, Supermarket Price Label

Accepted Answer

Deploy by software package, which can run on Window system.

Question 18

Electronic Shelf Label Esl, Esl Electronic Shelf Label, Digital Price Tags, E-ink Electronic Price Tag, Electronic Shelf Label Esl, Electronic Price Tag Digital Price Label Tag

Accepted Answer

The Sertag electronic price tags run on withCR2450 battery powered.

Question 19

Epaper Electronic Price Tag, E-ink Electronic Price Tag, E Ink Shelf Label, Wireless Electronic Shelf Label, E Ink Price Tag, Eink Shelf Label

Accepted Answer

Yes, we can provide SDK and API documents for integrating with your system, it will make the solution work efficient and easy to use.

Question 20

Eink Shelf Label, E Ink Price Tag, Electronic Price Label, electronic shelf labels, digital price tags, Esl Display Electronic Price Tag

Accepted Answer

Yes, our Sertag electronic shelf labels Cloud Platform not only support single store management but also has a centralized management option.

Question 21

digital Shelf Label, Sertag electronic shelf labels, electronic paper price tag, ESL electronic shelf label digital price tags, epaper price tag

Accepted Answer

Yes,Sertag digital price tags choose e-ink epaper display.

Question 22

electronic price tags, digital label for supermarket, e-ink price tags, Bluetooth electronic shelf labels, ESL

Accepted Answer

Sertag electronic price tags system can connect more than 100000 digital labels.

Question 23

esl,electronic shelf labels ,digital price tags,electronic tags

Accepted Answer

Of course, we will provide the updated electronic shelf labels management software for you.

Question 24

electronic shelf labels, digital price tags, electronic tags, esl, eink display tags

Accepted Answer

For Bluetooth electronic shelf labels solution, we have 2.13 inch, 2.9 inch, 4.2 inch, 7.5 inch,10.2 inch, for WIFI digital price tags solution, we have 7.3 inch, 7.5 inch, 10.2 inch and 13.3inch.

Question 25

electronic shelf labels , digital price tags, electronic price tags ,epaper display tags ,esl

Accepted Answer

Yes, we have private contract a proprietary. signal and protocol are used to ensure that the system is secure and efficient.

Question 26

digital price tags, bluetooth 5.0 electronic shelf labels ,esl

Accepted Answer

We have two solutions, RF digital price tags and Bluetooth 5.0 electronic shelf labels, which change the price by communicating between the base station and the electronic shelf labels.

Question 27

digital price tag, electronic shelf labels , e-ink shelf labels,epaper eink display

Accepted Answer

Of course. For both solutions, we can provide SDK data package and API interface for you. we can provide the electronic shelf labels digital price tag demo kit introduction for you. Please send mail to us to get it: sales@sertag.com

Question 28

bluetooth digital price , electronic shelf labels,electronic price tag

Accepted Answer

Of course. Our technical support team will help you if you meet any difficulties. Also, we will send you a tutorial video and Sertag digital price tags manual to ensure that you can run it smoothly. Please send mail to us to get it: sales@sertag.com

Question 29

electronic shelf labels,digital price tags,eink tag

Accepted Answer

Bluetooth and RF solution digital price tags both can update a single eink tag, Bluetooth is 2.4Ghz, and RF solution is 433Mhz.

Question 30

We can provide the SDK datapackage for you , you can set up your own system .We don't have any extra charges.
Of course , if you need  some customization requirements, we will evaluate the quotation.

Accepted Answer

If you order our software, we can provide the API interface documents to you, then you hook up with your system or you order our demo kit, we can provide the SDK data package for you, you can set up your own system. We don't have any extra charges. Of course, if you need some customization requirements, we will evaluate the quotation.

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